Frequently Asked Questions

Everything you need to know about your ZBiotics shopping experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I process a return or exchange?

We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Affirm.

How should I care for my ZBiotics garments?

To maintain the longevity of our high-quality fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner seam label of each piece.

Do you offer a size guide?

Yes, a comprehensive size guide is available on every product page. It includes measurements in both inches and centimeters, along with fit recommendations based on customer feedback.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.